COLDER WEATHER APPROACHING! PLEASE CHECK HEAT TAPE, INSULATION AND SKIRTING!

COLDER WEATHER APPROACHING! PLEASE CHECK HEAT TAPE, INSULATION AND SKIRTING!

By partnering with a third-party provider, your communities gain an additional layer of oversight, resident support, and revenue protection. Our services go beyond billing to help manage water and sewer expenses, identify potential issues, and improve overall cost recovery.
Our services include:
Ultimately, we become an extension of your property management team—a second set of eyes and ears within your communities. Our goal is to give owners and management teams a trusted, on-the-ground partner focused on protecting one of their most important operating expenses: water and sewer services. Through proactive monitoring, regular inspections, resident education, and structured account management, we help identify opportunities to reduce unnecessary consumption, improve collections, and strengthen the financial recovery of utility costs. This partnership allows your team to focus on other priorities while we help safeguard your communities' operational efficiency and bottom line.

We perform all billing and collection services for community owners.
Every month, our team performs thorough onsite water meter readings to ensure billing accuracy and catch any issues early, or uses Wi-Fi readings with current data via a secure portal. We manage all billing and collections (where permitted by state regulations), delivering dependable and timely invoices to community owners. Our accurate measurements help avoid billing errors and promote efficient water use.
Our company provides professional installation and inspection services for water meters, ensuring accurate readings and optimal performance. We utilize the latest technology and adhere to industry standards to prevent future issues. Regular inspections help identify potential problems early, reducing costly repairs and maintaining reliable water service for your community.
Our company also offers the following services:
* Home winterization
* Heat tape & insulation
* Underground leak detection (utilize sewerin aquaphon-acoustic leak detection)
* Underground water repairs (Hydrovac)
* Set homes (site prep, block/level/tie, connect water/sewer lines)
(Licensed in West Virgina # WV01446 & Georgia # MHI26-000042)
* Custom built deck/steps
* Installation of skirting (vinyl, insulated, lap-to-ground)
* Landscape build for new home sets
* Interior/Exterior unpacks
* Installation of carports (Dealer for Dura-Bilt Carports)
If you're interested in one of our open positions, start by applying here and attaching your resume.
Please reach us at 5starmetering@gmail.com if you cannot find an answer to your question.
At 5 Star Metering, we are committed to providing our customers with exceptional customer service. We pride ourselves on having feet on the ground at each community on a monthly basis, which helps to prevent major water leaks and many customer usage issues. We have years of experience in the industry and are dedicated to helping our customers find the best solutions for their specific needs.
We also provide billing and collection services to streamline the revenue for water and sewer services on behalf our owners.
We service 60 manufactured home communities and over 6300 residents within Ohio, Pennsylvania, Virginia, Maryland, North Carolina, South Carolina, Indiana and Tennessee.
We have remote reading capabilities all over the United States but are currently serving New York, California and Tennessee with these services.
Yes, we have relationships with multiple suppliers to provide the most competitive pricing on meters, whether for replacements or new installations at a community location.
PO Box 1239
Massillon, OH 44648
September - April
Monday - Friday
8am - 4:30pm
May - August
Monday - Thursday
7am - 5pm
Closed on Fridays
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